TERMS OF SERVICE

Last modified: January 2026

1. Introduction & Acceptance of Terms

Welcome to From Our Place (operated by Lagom Kitchen Company, d/b/a “Our Place”, and its affiliated entities). By accessing our website (fromourplace.com), purchasing our products, or using any of our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, please do not use our site or services.

2. Eligibility & Account Security

  • Age Requirement: You must be at least the age of majority in your jurisdiction (typically 18 years of age in many regions, including the US, UK, and EU) to use our services.
  • Account Registration: You may need to create an account to place orders or access certain features. You are entirely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Purchases, Pricing & Orders

  • Product Availability: All products are subject to availability, and we reserve the right to limit the quantity of items we supply, or to refuse any order in whole or in part.
  • Pricing Errors: While we strive for absolute accuracy, pricing or typographical errors may occasionally occur. We reserve the right to correct any errors and to cancel any orders placed under incorrect pricing.
  • Payment Methods: We accept major credit cards, digital wallets, and Our Place Gift Cards as specified at checkout. By submitting payment details, you represent that you are authorized to use the chosen payment method.

4. Intellectual Property Rights

All content included on this site—such as text, graphics, logos, product designs, images, and software—is the property of From Our Place or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license for personal, non-commercial use only.

5. User Content & Reviews

If you submit reviews, photos, videos, or feedback to us (collectively, “User Content”):

  • You grant From Our Place a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and publish such content across our marketing channels and platforms.
  • You represent that you own or have secured all necessary rights to the content you submit, and that it does not violate any third-party rights, local laws, or our Review Guidelines (e.g., no hate speech, spam, or misleading info).

6. Limitation of Liability & Warranty Disclaimer

  • Warranty Overview: Our products are covered by our specific Limited Warranty policy (covering manufacturing defects for cookware, appliances, and ceramics for designated periods).
  • Disclaimer: Except as explicitly provided under our warranty policy, our services and products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
  • Cap on Liability: To the maximum extent permitted by law, From Our Place shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to your use of our products or services.

7. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which you reside or the applicable local laws governing our regional operations, without regard to conflict of law principles.

8. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates on our website. It is your responsibility to check this page periodically for changes.

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